Refunds, cancellation, and unsubscribe

Cancel a plan

Signed-in: Workspace → Billing. Two actions: cancel at period end, or drop to Free now. Public: /unsubscribe explains both and links you in.

We will not hide the control, rename it “pause”, or require a phone call.

Unsubscribe from email

Every marketing page footer includes Unsubscribe. The page accepts an email address and stores a suppression record. We will not mail that address on purpose after that.

Opting out of mail does not by itself cancel a paid plan — a stranger must not be able to cancel your workspace by typing your address. Plan cancel still happens while signed in.

Refunds

Paid plans are billed through Stripe. Checkout collects a card; workspace limits update after payment succeeds. Cancel anytime on Billing — keep the period, or drop to Free immediately.

No automatic refunds. If a processor is later connected, billing errors (double confirm, wrong plan) can be raised via Contact. We do not advertise a 14- or 30-day money-back guarantee because we would not honor a window we did not implement.

Trials

One 7-day Pro trial per Free workspace, started from the workspace home. When it ends, entitlements return to Free unless you confirm another plan. No card required in this deployment.